“Here to Help”- Barnet UNISON’s position
In the last few months Senior Library Managers, consultants and other Library staff have been in Barnet Libraries during Self-Service hours wearing green T-shirts bearing the words “Here to help”. The Council is employing them to encourage the public to use self-service machines and people to sign up for access to unstaffed opening hours. Many members of the public are under the misguided impression these are the volunteers as described by the Council in various statements concerning the Library changes. This situation has arisen because the Council has failed to recruit volunteers for Libraries.
In June this year Barnet UNISON raised objections to the Council imposing Here to Help duties on Library workers. We did this because our members had informed us of their concerns around this issue.
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