Another #Capita Pension failure………

Dear Barnet UNISON members

Once again our Pension Administration service has failed and had to be reported to the Pensions Regulator.

“The London Borough of Barnet Council has reported itself to the Pensions Regulator after failing to produce 447 pension benefit statements on time.”

This is second year in a row that this has happened.

Barnet UNISON has never known things to be this bad.

The in-house service never had these problems.

Furthermore the article reports:

“The committee also said that outsourcer Capita, which carries out a variety of services for the council and is the pension scheme’s own administrator, has failed to make requisite deficit contributions for the 2017-18 and 2018-19 periods of more than £2m.”

For all of our members who TUPED to Capita Barnet UNISON has written to Mark Dally today seeking urgent conformation that the pension contributions will be paid immediately and that a communication to all staff is conforming that fact.

Barnet Council is currently carrying out a review of both Capita contracts.

There are three options

  1. Keep both contracts.
  2. Bring some Capita services back in-house.
  3. Bring all the services back in-house.

The obvious question from our members is how is it possible that senior officers working on the Capita contract review can seriously recommend that Pension Administration service stays with Capita.

Barnet UNISON view is Option 3

If you have any concerns about your Pension and would like a one to one meeting please contact the Barnet UNISON office on 0208 359 2088 or email


Date: Tuesday 6 November 2018

Venue:  Committee Room Corridor, House of Commons Westminster, London SW1A 0AA.

Time: 7pm

Organised by Barnet Alliance for Public Services and Barnet UNISON

Chair: Aditya Chakrabortty Guardian columnist and senior economics commentator

Purpose of Inquiry

To hear evidence from residents, trade unions, politicians on what Capita has done in Barnet and elsewhere and end with a set of recommendations.