Capita: Counting the workers back into easyCouncil  

On Wednesday 12 December, 2018 I sat in three Capita staff meetings here in Barnet.

It was a joint meeting with Barnet Council and Capita following the decision the previous night to start insourcing services at the Policy and Resources Committee (P & R).

The P&R Committee agreed to look at insourcing services back into Barnet Council in four phases.

Phase 1 – Finance and Strategic HR

These services are due to transfer back in-house on 1 April 2019


Phase 2 – Highways and Regeneration

These services will be considered for insourcing between January and September 2019.


Phase 3 – Barnet-based customised services – Estates, Social Care Direct, Safety, Health and Wellbeing (SHaW), Strategic Planning, Procurement, Insight, Cemetery and Crematorium

These services will be considered for insourcing between January and September 2019.


Phase 4 – Revenues and Benefits, Customer Services, Information Services, Planning (Development Management) and Regulatory Services, transactional HR services (including pensions administration).

These services will be considered for insourcing in 2020.


Public Consultation

The Council are consulting Barnet residents about both Capita contracts starting sometime next week and ending in February 2019. More details will be found on the Council web site.

Please note: Barnet UNISON branch meetings begin in January 2019

Wednesday               9th January   Barnet House           CR4

Thursday                   10th January NLBP 4                      Central

Tuesday                     15th January Barnet House           CR2

Wednesday               16th January NLBP 4                      Willow

Wednesday               23rd January NLBP 2                     G2

Tuesday                     29th January Barnet House           CR3

Wednesday               30th January NLBP 4                      Central

Thursday                   7th February Barnet House           1.1