Barnet Council Capita consultation : Complete ASAP

To All Barnet UNISON members living in Barnet

I am writing to you as a member of Barnet UNISON and according to our postcode information a Barnet resident.

Barnet UNISON campaigned for over a decade to oppose mass outsourcing to Capita. Sadly the outsourcing meant hundreds of redundancies as jobs were moved out of London. The issues with Capita were not just redundancies, service issues started to emerge across a large number of former Council services.

Barnet UNISON has been campaigning in the community for the past year to bring back services in-house following the collapse of Carillion and Capita’s dramatic share price fall last February 2018.

Following the serious fraud recently committed by a Capita employee the Council has reviewed both contracts and is in the process of bring back Finance and Strategic HR as from 1 April 2019.

Other former Council services currently provided by Capita are now being reviewed to see if they should come back in-house.

Barnet UNISON is campaigning for services to come back in-house.

As a Barnet resident and UNISON member I am encouraging you to take part in Barnet Councils Capita online consultation which you can access.

The deadline to complete the consultation is Friday 15 February 2019. It is really important that Barnet Council hears from residents about Capita.

There are 12 questions including some multiple choice and written responses.

In order to encourage and assist Barnet residents to complete the Capita online consultation I strongly recommend residents read this helpful guidance produced by Barnet Alliance for Public Services here

****Important links******


  1. Barnet Council Capita consultation here.


  1. Helpful guidance here


Bet wishes

John Burgess

Branch Secretary.