Trying to make sense of easyCouncil and Capita?????
Barnet Council entered into two large outsourcing contracts with Capita in 2013. Six years later there has been a serious fraud and the services are not up to standard.
Who is saying this?
The Council both the staff who use Capita services and the staff that commission Capita services.
A year ago the Council announced a large number of services were to be brought back in-house yet a year on only a few have made it across the line.
On Monday 17 June 2019, Barnet Council gave Capita the thumbs up for both contracts.
You can read more about the Capita contracts here on the Barnet UNISON website