Future Shape – Meeting the Leader

On Friday 30 January the Trade Unions had a meeting with Leader of the Council & Lead Cabinet member for Adult Social Services.

Background

On 16th January 2009 the Acting Chief Executive launched Phase Two of Future Shape programme (See the Barnet Intranet Future Shape website). The launch made a request for staff participation in the Future Shape Groups, high profile forums meant to meet monthly and report back to Members in June.  However it was the absence of any role for the Trade Unions in these Groups that left them no option but to seek a meeting with Councillors. The Trade Unions were also concerned that regular meetings with the Future Shape team were not taking place and that the formerly amicable relations were starting to break down

There has been a lot of information about Future Shape. There have been some allegations that the Trade Unions have been scaremongering about the dangers of mass privatisation (something we have always denied). However closer scrutiny of the last two Cabinet Reports and Future Shape Groups on the intranet quickly reveal good reasons why both staff and Trade Unions feel uneasy about the direction Future Shape is heading.

More recently it has been revealed the remit of the Barnet Transact Future Shape Group (see below) …

Barnet Transact aims to identify all of those services that are not the core business of the Council, or that are not part of the value chain of services that are, and seeks to find alternative ways to provide these services. On the basis that the Council should only do what it is obliged to do, this group will develop outline business cases for services where the quick wins can be generated.”

The Trade Unions and staff were interpreting this and other comments to mean that the Council was going to carry out a comprehensive review to identify what are the statutory services they have to provide (only do what it is obliged to do”) and everything else could be prepared for procurement ‘quick wins’.

The Joint Trade Unions view is that the majority of staff work in services that are not statutory hence our concern that there was going to be mass procurement/tendering of services/staff. That was until last Friday when we aired our concerns to the Leader. We had a frank exchange of views. It was in one of these exchanges when the Leader provided a comment on his and the Cabinet’s view of Future Shape so far.

He was unequivocal that no decision had been made, was proud of the excellent services being provided by the staff adding that Cabinet were still to be convinced of the merits of the model being proposed for Future Shape. We said that it would be good if staff could hear this statement themselves, so as promised, the Leader has provided the following statement:

“The staff work streams are focussing on the ‘how’ before we move onto the ‘who’. Once we get to look at the ‘who’ it may be that we partner with other organisations to provide a service in a different way.  Equally, it may be that we continue to provide a service because we are the only organisation that can achieve sufficiently high quality at sufficiently low cost.  This is an interpretation the Council does what only the Council can do. Clearly we have many excellent services and we would not embark on unnecessary disruption, but we would be in favour of change if we were confident it would bring significant improvements in quality and value for money”.

What followed was a discussion about where we were in the process. The Leader felt the Trade Unions had ‘jumped the gun’, we were told the Groups are brainstorming sessions looking at ‘How’ we could provide services in the future. Clearly the next stage would be looking at ‘Who’ could provide those services. This crucial distinction is important as the Trade Unions are concerned that possible “service delivery models” could be identified in June 09, with little time and resources available for work to be done on in house services. We asked that a detailed explanation on the timetable and key milestones on Future Shape be provided on the Councils intranet/website.

Finally we had discussions about possible working across public services in Barnet, the Group which will be looking at this is called:

Barnet Support incorporates the full range of ‘back office’ functions, HR, ICT, Legal, Finance, Audit, Procurement. Public private partnerships in this area are already reasonably commonplace. The focus for this group is to determine the future requirement for these services in the context of a Council that is externally focussed on the place rather than on itself as an organisation. Might there be, for example, a trading opportunity to sell a set of support services to Businesses in Barnet or to other London Boroughs?”

There is still quite a long way to go. Communication is clearly going to be important. The Trade Unions have had their proposal to sit on the Groups rejected so we will not be able to feedback on the progress of the Groups. We will be submitting comments to the Groups and will communicate our contributions to our members…….watch this space……………

Future Shape – Why we chose Dexter

In 2008 the Audit Commissions published their report “For better, for worse” (their title not mine!) , providing a national analysis on Strategic Service delivery Partnerships SSP’s)

Yes, more jargon. SSPs are long-term public private partnerships (PPPs) through which contractors deliver a service or range of services for councils

There are clear drawbacks for councils when SSPs do not succeed.”

  • Private sector experience suggests that 60 to 70 per cent of strategic partnership arrangements between companies fail, and few meet expectations.
  • Three of the earliest councils to adopt SSPs have terminated their agreements before their term, incurring additional costs.
  • Even in continuing SSPs, purported benefits from economies of scale and transferred learning between sites have been slow to emerge.
  • Some SSPs have proved inflexible, hindering councils’ ability to respond to changing external circumstances. (Audit Commission)

Of the many SSP’s we found there was one example of an in house bid being tabled. The in house bid was in Newcastle City Council.

Dexter Whitfield worked with the UNISON branch and the Council to prepare the in house bid.

The private contractor that tendered a bid was BT.

The in house bid won.

That is why we want Dexter to crucial support on the Future Shape consultation.

To view the details on Newcastle click here

 

Barnet Homes – Dress code

I have for some time been in discussions with HR regarding the implementation of a Dress Code for all Barnet Homes employees. The intention is for all employees, not just those meeting our residents, to adopt a code of dress to be enforced by managers.

There have been more than one draft and I have failed to agree on any of them for reasons such as culture, personal choice, cost – in the present climate and the fact that we are presently going through desperate times when there isn’t even job security and redundancies are imminent.

Although we would all agree on cleanliness and having regard to health and safety I do not see the benefit in prohibiting jeans, t shirts and some ‘military style clothing’ all of which in this day and age are not necessarily unprofessional.

I have now agreed with HR that managers will be discussing this policy with their staff at team meetings

It is now for you all to provide your feedback in team meetings and let your voice be heard.

 

Anne Denison

UNISON Convenor for Barnet Homes

Future Shape update

What is going on in Phase Two?

On Friday 16 January you may have received an email from the Chief Executive asking staff to volunteer to become involved in shaping Barnet’s Future?

There are seven working groups

1. Future Shape – Barnet Strategy

2. Future Shape – Barnet Access

3. Future Shape – Barnet Assessment

4. Future Shape – Barnet Property

5. Future Shape – Barnet Support

6. Future Shape – Barnet Transact

7. Future Shape – The Vehicle

These groups relate to this model outlined in the 3 December Cabinet Committee paper

So what do the Trade Unions recommend?

We asked for staff/trade union forums in our first Briefing in September 2008.

So, yes we would want to staff to in their words “debate and help create the Barnet of tomorrow.”

However, it appears the Council do not want to talk to the trade unions.

On 17 December we were told the Council would no longer fund our consultant Dexter Whitfield. We wrote back on 18 December asking them to reconsider the decision to withdraw funding.

On 6 January 2009 we received an email saying they would be in touch in due course.

On Friday 16th January the Acting Chief Executive sent out an email to all staff about Future Shape.

To date we have heard nothing.

Considering the serious implications of Future Shape for Barnet Council staff and services the Joint Trade Unions have formally requested a special committee meeting with councillors.

Look out for further updates………

4 star pay for 4 star work?

I hope everyone had a good holiday and I hope we all get at least something of what we want and need next year!

Those in Adult Social Services will be aware of the major restructuring taking place there. Since late November we have been incredibly busy working on the 11 new Role Profiles covering well over 100 staff members at all grades. I’ve held meetings with most staff groups to go over the Role Profiles and points raised have been forwarded to the management team at our consultation meetings. Many points have been taken on board but some key concerns remain:

                       In the proposed new Role Profiles there is an expectation that staff will be working across disciplines. Social work staff will be expected to be able to assess and equip people with some Occupational Therapy equipment whilst OTs will be expected to assess and sort people out with some services usually arranged by social work staff. “Jack of all trades and master of none?” Or working more effectively and so providing a better service to the public resulting in less frustration?

                      Non-professionally qualified staff will continue to make complex decisions and handle complex situations but will their pay reflect this? So far this has not been the case. UNISON will continue to press for the pay these staff deserve. 

Most of what has been achieved could not have been so without the input of our members attending meetings and without the extra facility time given to the union. Has anything been achieved?

Role Profiles have been re-drafted and some major changes on some/ minor changes on others have been made reflecting the comments and questions raised by the unions. Whether this now means we all agree with the re-drafts is another matter!

On the 2 points outlined above there is greater insight into the complexity of  the issues involved.

The next round of meetings should clarify the outstanding issues of principle.

I look forward to seeing everyone again in the next round!

Helen Davies

Branch Chair and Adult Social Services steward.

Stop the Witchhunt of Social Workers.

You will be aware that in the weeks leading up to Christmas the Sun newspaper has managed to whip up a massive campaign against social workers blaming the individual social worker for the death of Baby P. It delivered a petition demanding the sacking of the social workers and managers involved in the case. Since then any child death reported in the media seems to be scrutinised for potential involvement by social workers and then discussed in terms of the failure to intervene.

 

Why? Could it be social workers try to work and understand people who are disadvantaged in society instead of simply labelling them as “scroungers” as one Sun journalist on the Today programme referred to people living on the estate in Dewsbury where Shannon Matthews lives?

 

The effect of the campaign against social workers will make it more difficult to recruit and retain workers in the profession – particularly in Child Protection work. It has overnight also pushed up the cost of caring for children as rather than take risks there has been an increase of some 36% of children being taken into care. In turn the work which relies on trust between the social worker and families has been damaged, potentially increasing the risk for vulnerable people. Well done the Sun and its readership!

 

UNISON issued a press statement before the Sun petition was handed in and pointed out the difficulties social workers face in their line of work. It was critical of the attacks by the popular press. This statement was accessible on-line.

 

In our Branch we have discussed the statement at a variety of meetings (latterly our last Branch Executive) and in each case our members agreed for our Branch to forward solidarity greetings to Haringey UNISON which is involved in defending social workers bearing the brunt of the attacks.

 

Leo Boland’s (our former Chief Executive) statement to all council workers (15.12.08 First Team) was helpful as far as it went, but we think he could have gone much further. For instance there needs to be a serious commitment to cutting down the bureaucracy which is tying our workers to the computer instead of them having more contact with families. He could also have pushed for the 2 extra annual leave days in recognition of our 4 star status for all council staff as a measure of goodwill.

 

We do not have to feel helpless in the face of this attack on social work and social workers. The Social Work Action Network (SWAN) has an on-line petition. If people want a meeting or further discussion about this and related issues, we can organise this – contact us.

 

Finally let’s be clear: if the Future Shape delivers privatisation of Children’s services this will do nothing to protect our children but will put more children at risk and result in more frustration for our social worker members.

 

Helen Davies                        Maggi Myland

Branch Chair                        Social Services Convenor

Joint Trade Union FUTURE SHAPE Meetings 2009

Environment & Planning Services

Thurs 15 January 2009, Danube, Building 4

Tues 3 February 2009, Willows, Building 4

Wed 25 February 2009, Training Room5, Building 2

Thurs 26 March 2009, Conference Suite, Building 2

 

Resources and Corporate Governance

Wed 21 January 2009, Training Room 6, Building 2

Thurs 12 February 2009, Conference Suite, Building 2

Tues 3 March 2009, Danube, Building 4

 

Adults & Children’s Services

Thurs 29 January 2009, Training Room 2, Building 2

Tues 17 February 2009, Training Room 6, Building 2

Tues 17 March 2009, Training Room2, Building 2

 

Barnet House for all services 12–1.30 pm

Thurs 22 January 2009, Committee Room 2

Wed 18 February 2009, Committee Room 1

Thursday 19 March 2009, Committee Room 1

 

 

 

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