CAPITA CONTRACT ENDING — WHAT YOU NEED TO KNOW

CAPITA CONTRACT ENDING — WHAT YOU NEED TO KNOW

I want to let you know that the Capita contract with the London Borough of Barnet is coming to an end. New providers will be taking over a range of services from 1 October 2026.

I am currently in discussions with LBB management about what this means in practice — for services, for staffing, and for you as UNISON members. I will update you as things become clearer, but I didn’t want to wait until everything was finalised before making contact.

WHAT IS TUPE AND DOES IT APPLY TO ME?

The process that will apply to most of you is called TUPE — Transfer of Undertakings (Protection of Employment Regulations). In plain terms, this is the legal framework that is supposed to protect your job and your terms and conditions when a service changes hands. I will be involved in that process on your behalf.

But I can only do that job properly if I know who you are, what you’re doing, and what your current situation is.

I NEED TO HEAR FROM YOU DIRECTLY

Here’s the problem — our records may not be up to date. Some of you will have changed roles, moved to a different service area, or had changes to your terms and conditions since you left LBB. We may not have your current contact details.

If I’m going into bat for members in a TUPE process, I need accurate information, not outdated records.

Please email me directly at contactus@barnetunison.org.uk and let me know:

• What is your current job title?
  • Which service area are you working in (e.g. Customer Services, Revenues and Benefits, IT, Payroll)?
  • Have your terms and conditions changed since you were with LBB — pay, leave, sick pay, anything?
  • Are you still in the Local Government Pension Scheme (LGPS)?
  • Have you moved address, or have your personal contact details changed?
  • Do you have any concerns or issues you want to flag to me now?

Please don’t assume someone else will pick this up. I need to hear from you individually.

IF YOU ARE WORRIED — CONTACT ME NOW

If there are things already worrying you — about your job, your pension, what happens next — tell me now. This is exactly the time to raise it, not after transfer letters have landed.

I will be in touch again as things develop. In the meantime, my door is open.

You can contact me at: Email: contactus@barnetunison.org.uk

In solidarity,

John
Branch Secretary, Barnet UNISON