Category: Austerity

Update on Pay Negotiations with TBG

Austerity, Barnet Group, Barnet Homes, Cost of Living Crisis, Housing, Local, News, Pensions, Solidarity, UNISON Campaign

Barnet UNISON recently met with senior representatives from The Barnet Group (TBG) to discuss our 2024/25 pay and terms & conditions claim covering members in YCB and Barnet Homes.

At the meeting, TBG outlined what they describe as significant financial pressures across both organisations. They highlighted:

  • Very small projected operating surpluses for the coming year
  • Accumulated losses within YCB
  • Ongoing pressures linked to council funding and the Housing Revenue Account
  • Market challenges within residential care, including difficulties cross-subsidising council placements

They also referenced a recent external benchmarking review of extra care services, which they say shows TBG offering comparatively generous terms and conditions relative to parts of the wider care market.

UNISON’s Position

We made clear that our claim reflects the reality members are living through:

  • The cost of living crisis continues to hit housing and care workers hard.
  • Pay compression over many years has left many members feeling worse off in real terms.
  • In care services in particular, financial strain is severe, with some members telling us they are struggling to meet basic costs.

We emphasised that Barnet Homes and YCB do not function without their workforce. Any discussion about sustainability must include fair and sustainable pay for staff.

We also made clear that TBG is not bound by national NJC negotiations. That is why we have formally submitted our full claim locally and expect meaningful negotiation on all elements.

What Happens Next

TBG has committed to providing full costings for the outstanding elements of our claim, including pension implications. We expect that information before 24 March.

Once negotiations are exhausted, members will be consulted on the employer’s response. That would be a consultative ballot — not a strike ballot — allowing members to decide whether the offer is acceptable or whether further action is required.

This is a challenging negotiation. We recognise the financial arguments being made by the employer — but we also recognise the very real financial pressures our members are facing.

We will continue to press your case firmly and constructively.

Further updates will follow once we receive TBG’s full response.

End.

 

 

End of an Era: Barnet UNISON Calls for Revenues & Benefits to Be Brought Back In-House as Capita Era Closes

Austerity, Insourcing, Local, National, News, Solidarity, UNISON Campaign

Barnet UNISON has today called on Barnet Council’s Cabinet Committee to seize what it describes as a “historic moment” for the borough by bringing the Revenues & Benefits service back under direct council control.

After 13 years of Capita delivering major council services under the previous Conservative administration’s One Barnet outsourcing programme, the remaining contracts are now approaching expiry in September 2026.

“This is the end of an era in Barnet,” said John Burgess, Branch Secretary of Barnet UNISON.
“For 13 years the Council has relied on a mass outsourcing model. It has been controversial, heavily scrutinised and widely debated. Now Members have the opportunity to take a different direction.”

The Cabinet Committee on 24 February is being asked to approve steps that would allow new outsourced contracts to be awarded for the remaining services, including Revenues & Benefits — the service responsible for Council Tax and Business Rates collection and key elements of income recovery.

Barnet UNISON’s report argues that Revenues & Benefits is too fundamental to the Council’s financial resilience and too central to residents’ lives to sit outside direct public control.

“This is not a back-office technical function,” Burgess said.
“It is the service that determines how council income is secured and how arrears are managed. It affects every household in Barnet. Decisions about income collection and recovery should be democratically accountable — not managed through contract monitoring and improvement plans.”

The union’s submission highlights that council reports continue to reference collection pressures and governance mechanisms to manage risk. Barnet UNISON argues that monitoring contractors is not the same as having direct operational control over a core sovereign income function.

“After 13 years, this is the moment to draw a line under One Barnet,” Burgess added.
“Labour now has the opportunity to restore direct council control over a vital public service and demonstrate that public income functions belong in the public sector.”

Barnet UNISON is urging Cabinet Committee to:

  • Reject further outsourcing of Revenues & Benefits
  • Instruct officers to prepare an in-house delivery plan
  • Confirm that income generation and recovery policy should sit directly within the Council

“This decision will shape Barnet for years to come,” Burgess said.
“We believe this is the right moment to bring Revenues & Benefits home.”

ENDS

 

Holiday Pay Update: Talks Paused Until Barnet Council Provides Key Information

Austerity, Cost of Living Crisis, Local, News, UNISON Campaign

Talks with the London Borough of Barnet (LBB) on holiday pay have currently paused because UNISON is still waiting for the Council to provide some basic information about how it is working out holiday pay for staff who regularly work overtime.

This matters because holiday pay is not just a routine payroll issue — it affects real money in members’ pockets. UNISON is determined to get this right. We do not want to sign off any arrangement and later discover it does not meet the legal requirements. That would risk further underpayments and create unnecessary disputes that we are trying to avoid.

We have told LBB that as soon as the Council provides the information, we will share it promptly with UNISON’s legal advisers so we can confirm whether the approach is lawful and properly covers all Barnet workers who work overtime — including staff in community schools.

If the approach is confirmed as lawful, we will move straight on to negotiating back pay. UNISON’s starting position is that this issue should have been addressed years ago, and we will be pressing for back pay to go back as far as possible.

When LBB reaches a final offer, we will share the details with members and consult on whether you want to accept the compensation payment. The final outcome will depend on your feedback once you can see what the payment looks like. Please keep an eye out for further updates

Cost of Living Crisis: What Barnet UNISON Is Doing — and Why Your Vote Matters

Austerity, Barnet Group, Barnet Homes, Cost of Living Crisis, Equal Pay, Health and Safety, Housing, Libraries, Local, TBG Flex, Trades Dispute, UNISON Campaign, Your Choice Barnet

Every week Barnet UNISON speaks to members who are doing essential public service work — and struggling to make ends meet. That should never be normal. Yet in one of the most expensive cities in the world, too many Barnet workers are facing rising rents, higher food bills, increased energy costs, and transport fares that keep going up while pay falls behind.

We are seeing the reality on the ground: members skipping meals, taking second jobs, worrying about heating bills, and telling us they feel worse off now than at any time in their working lives.

Barnet UNISON has not stood back and watched this happen. We have built a coordinated Cost-of-Living response based on organising, bargaining and legal challenge. We are currently running ten separate cost-of-living campaigns across the employers where our members work.

Our 10 Cost of Living Campaigns

1. Equal Pay campaign across three employers

2. Pay claim for housing workers

3. Terms and conditions claim for housing workers

4. LGPS pension claim for housing workers

5. Pay claim for care workers

6. Terms and conditions claim for care workers

7. LGPS pension claim for care workers

8. Holiday payments claim for Barnet Council workers

9. Holiday payments claim for housing and care workers

10. Pay claim for outsourced cleaners

This is one of the most extensive cost-of-living responses our branch has ever mounted. It reflects what members have told us repeatedly: the problem is not one single issue — it is pay, pensions, insecure terms, unpaid entitlements, and historic inequality all combining to squeeze household incomes.

Low Pay in a High-Cost City: The Reality

Low pay is not accidental. It grows when employers hold down wages, delay reviews, outsource services, and maintain unequal pay structures.

Meanwhile, the cost of living in London continues to rise. Housing costs remain among the highest in the country. Inflation over recent years has pushed up the price of everyday essentials. When wages lag behind prices year after year, workers get poorer even while working just as hard — or harder — than before.

That is not sustainable for individuals, for families, or for the services we provide.

What the Union Is Doing — and What Happens Next

Our job as your union is to turn frustration into leverage. That means submitting claims, negotiating firmly, campaigning publicly, using legal routes where appropriate, and — when members support it — preparing for industrial action.

Across all ten campaigns, we are pressing employers to negotiate seriously and settle fairly. Some campaigns focus on immediate pay uplift. Others address structural unfairness that has cost members money over many years. All are about restoring value to your work.

The Most Important Message: Members Decide

There is one point we want to be absolutely clear about:

Members decide.

Ballots matter. Consultations matter. Voting matters. Whether a claim settles, escalates, or moves to the next stage depends on member participation and member votes.

The future of each of these campaigns will not be decided in a boardroom alone — it will be determined by how members vote.

When we organise and vote together, we are strongest.

End.

PRESS RELEASE: Barnet UNISON demands fair pay for outsourced cleaners: end delayed wages and implement London Living Wage from announcement date

Anti - Racism, Austerity, News, Report, Solidarity, UNISON Campaign

Barnet UNISON demands fair pay for outsourced cleaners: end delayed wages and implement London Living Wage from announcement date

Barnet UNISON is calling on the London Borough of Barnet (LBB) and its contractor Norse to end unfair pay practices affecting outsourced cleaners — including delayed wage payments and the six-month delay many contractors apply before implementing the new London Living Wage (LLW) rate.

The union’s call follows testimony from a cleaner working on a Council contract who described the daily reality of trying to raise a family in London on the LLW during the cost-of-living crisis.

“Food is so expensive now. Sometimes it’s hard to buy even basic food — and it’s even harder when you have children… On top of that I have to find money for gas and electricity… Sometimes I have to borrow money from family.”

The cleaner also highlighted what Barnet UNISON describes as a stark two-tier system, where outsourced workers are treated differently from colleagues employed directly by the Council:

“It’s unfair that my employer holds onto my pay for another 12 days before they pay me. I’m working alongside council workers who get their pay at the end of the month… Why are we treated differently?”

Concern over Norse Group pay schedule

Barnet UNISON has written to the Chief Executive of the Norse Group, a local authority trading company owned by Norfolk County Council, which holds the contract to provide cleaning services for Barnet Council.

Norse Group states publicly that it aims to “improve people’s lives”, deliver “ethical profit for the public sector”, and “invest in our people” through recruitment, training, and retention.

However, Barnet UNISON says the pay arrangements for cleaners on the Barnet contract do not reflect those values. Based on Norse’s published four-weekly pay schedule, cleaners can be paid 10–12 days after the end of the pay period — meaning many are already well into the next working period before receiving wages they have already earned.

In its letter to Norse Group’s Chief Executive, Barnet UNISON urged an urgent intervention to end the practice and move to prompt pay dates.

London Living Wage should be paid when it is announced

Barnet UNISON is also calling for a procurement change at LBB: a requirement that the LLW uplift is implemented from the date it is announced, rather than being delayed until 1 April. The LLW is typically announced in October, leaving workers waiting roughly six months for pay increases designed to help them meet living costs.

As the cleaner put it:

“Prices don’t wait six months. Rent doesn’t wait. Food doesn’t wait. Gas and electricity don’t wait. If the London Living Wage is the rate people need to live on, then it should be paid from the moment it’s announced.”

Barnet UNISON’s demands

Barnet UNISON is calling for:

  1. An end to delayed wage payments on outsourced contracts — wages should be paid promptly at the end of the pay period (or as close as reasonably possible), not held back for over a week.
  2. A contractual clause in all future outsourced contracts requiring the new London Living Wage rate to be implemented from the announcement date, not months later.
  3. Clear contract monitoring and enforcement, so contractors that want to win or retain LBB work must meet basic fair work standards.

Statement from Barnet UNISON Branch Chair

Helen Davies Branch Chair of Barnet UNISON, said:

“Our cleaners keep Barnet’s buildings safe, clean and working — yet many are among the lowest paid workers connected to Council services. In a cost-of-living crisis, it is simply unacceptable for any contractor to delay paying people what they have already earned, or to delay implementing the London Living Wage uplift for months after it is announced.

Barnet UNISON is proud to stand with our outsourced members. We are calling on Norse Group and Barnet Council to act now: end delayed pay practices, implement the LLW from the announcement date, and ensure every contract reflects fair treatment and dignity at work.”

Notes to editors

  • Barnet UNISON is the recognised trade union representing Barnet Council staff and many outsourced workers delivering Council services.
  • The worker quoted is anonymous to protect their identity.
  • Norse Group is a local authority trading company owned by Norfolk County Council and operates through partnerships and joint ventures with councils.

Media contact:
Barnet UNISON
contactus@barnetunison.org.uk

ENDS

 

 

FOR IMMEDIATE RELEASE 27 January 2026 Your Choice Barnet care workers demand fair pay, fair terms and access to LGPS — “time to end this injustice”

Anti - Racism, Austerity, Barnet Group, Disability, Local, News, Solidarity, TBG Flex, UNISON Campaign, Your Choice Barnet

FOR IMMEDIATE RELEASE
27 January 2026

Your Choice Barnet care workers demand fair pay, fair terms and access to LGPS — “time to end this injustice”

Barnet UNISON has submitted a formal Pay and Terms & Conditions claim to The Barnet Group (TBG) on behalf of workers delivering adult social care through Your Choice Barnet, including staff on YCB contracts and “TBG Flex” contracts.

The union says the claim is aimed at ending a long-running “two-tier workforce”, where care and support workers delivering publicly commissioned services are not on council terms and conditions and do not have access to the Local Government Pension Scheme (LGPS).



What Your Choice Barnet workers are demanding (from 1 April 2026)


The claim, submitted for the 2026/27 period, includes:


PAY


An increase of £3,000 or 10% (whichever is greater) across pay points/rates


A £15 per hour minimum rate for all staff


Applied consistently to overtime, sleep-ins/unsocial hours payments, enhancements, allowances and other pay-related payments, with no detrimental changes to existing arrangements


TERMS & CONDITIONS


A two-hour reduction in the standard working week with no loss of pay, implemented in a way that protects service users and staffing levels Harmonisation to a standard 36 hour contract


One additional day of annual leave


ENDING THE TWO-TIER WORKFORCE


A commitment to move Your Choice Barnet staff onto equivalent core terms and conditions to Barnet Council/NJC standards


A single, transparent pay structure with clear progression, equality-proofed arrangements, covering all staff including those on TBG Flex contracts


PENSIONS


Access to the LGPS, including a route-map meeting with stakeholders (TBG, Barnet Pension Fund/LBB as administering authority, and UNISON), and no detriment to staff


Barnet UNISON has requested a formal negotiation meeting and has given management four weeks to respond.




“Care workers are being exploited in one of the most expensive cities in the world”


Helen Davies, Barnet UNISON Branch Chair and UNISON SGE representative, said:


“Your Choice Barnet staff provide vital care and support to vulnerable adults, yet many are treated as second-class compared to council employees delivering public services. Keeping care workers outside council terms and conditions and excluding them from the Local Government Pension Scheme is unfair — and it amounts to exploitation of a predominantly low-paid workforce.


“This is London, one of the most expensive cities in the world. People who deliver life-changing care should not be forced to do so on worse terms and without a proper public service pension.


“It’s time to end this injustice. Barnet UNISON’s claim is straightforward: fair pay, fair conditions, and access to LGPS for the care workers who keep services going every day. We are calling on The Barnet Group to negotiate seriously and reach a fair settlement.”


Notes to editors


    

  • Your Choice Barnet delivers adult social care services on behalf of the London Borough of Barnet and is part of The Barnet Group.
    • 

  • Barnet UNISON represents care and support staff across Barnet, including staff employed by The Barnet Group and its subsidiaries.
    • 

  • The claim applies to Your Choice Barnet staff, including those on TBG contracts and “TBG Flex” contracts.
    • 



Contact


For more information, interviews, or to support the campaign:

Barnet UNISON – contactus@barnetunison.org.uk


End. 


2026.01.07 leaflet (YCB)

			

		

		
		


	
		
	

		
		
Barnet Homes (Housing Services): UNISON pay & terms claim being submitted next week
		
		
 
	
		Anti - Racism, Austerity, Barnet Group, Barnet Homes, Local, Solidarity, TBG Flex, UNISON Campaign	



	
		

			
		
					

			


Barnet UNISON is preparing to submit a collective Pay & Terms and Conditions claim for Barnet Homes (Housing Services) staff for 2026/27.


Important: as of today, Wednesday 21 January, the claim has not been submitted.

We are giving members advance notice so you’re clear on the timetable and what happens next.


What’s happening and when


    

  • Next step: Barnet UNISON will submit the claim to management next Tuesday, 26 January, ahead of the scheduled JNCC meeting.
    • 

  • After the JNCC: We will share the full details of the claim with members and publish an update on the outcomes of the meeting and next steps.
    • 



Why UNISON is doing this


Members have been clear that we need a serious, collective push on pay, terms and conditions and fair treatment for the Barnet Homes (Housing Services) workforce. UNISON is acting on that instruction by bringing forward a formal claim for 2026/27.


What you can expect from UNISON


    

  • A clear members’ briefing after the JNCC meeting on 26 January
    • 

  • A summary of management’s response and what it means in practice
    • 

  • Next-step plans, including how members can support the claim and strengthen our negotiating position
    • 



What you can do now


    

  • Make sure your contact details are up to date so you receive the members’ briefing.
    • 

  • Encourage colleagues in Barnet Homes (Housing Services) to join UNISON and get involved — the stronger our membership, the stronger our leverage.
    • 



We’ll publish the claim details and a members’ update immediately after the JNCC meeting on Tuesday 26 January.


End.

			

		

		
		


	
		
	

		
		
Equal Pay Update 2026: Complete Your Case Form & Register for Our AGM (Tue 24 February, from 4pm)
		
		
 
	
		Anti - Racism, Austerity, Barnet Group, Equal Pay, Local, Schools, Solidarity, TBG Flex, UNISON Campaign, Your Choice Barnet	



	
		

			
		
					

			


Happy New Year to all Barnet UNISON members.


We’re starting 2026 with real momentum on our Equal Pay campaign. More than 550 UNISON members have now completed the Equal Pay case form — an outstanding achievement and a strong sign of the collective determination of our membership.


But there is more to do.


To protect every member’s position and ensure nobody misses out, we need to make sure all eligible members complete the Equal Pay case form, even if you’re not sure whether the claim applies to you.




Why completing the case form matters


Many members have told us they didn’t think the Equal Pay issue applied to them. However, from conversations with hundreds of staff across the council and related workplaces, it’s clear that people’s roles, patterns of work, job histories, and pay arrangements can differ — and that can affect whether an Equal Pay claim applies.


Completing the case form ensures UNISON has the information needed to assess your situation properly and progress the case.


Is there a deadline?


There is no formal deadline at the moment.

However, that could change quickly, depending on how the process develops. The safest approach is: complete your case form as soon as possible.




Barnet UNISON AGM: Guest speaker on Equal Pay


To help members understand what Equal Pay claims can look like in practice — and what happens when they are resolved — we’re pleased to announce a guest speaker at our AGM:


Barnet UNISON AGM

Tuesday 24 February

From 4pm onwards

(Details of venue/online access will be confirmed in the registration information.)


Guest Speaker: David Hughes (Birmingham UNISON)


We will be joined by David Hughes, Birmingham UNISON and SGE representative for the West Midlands on UNISON’s Local Government Service Group.


David is one of many workers who benefited from the Equal Pay award in Birmingham, where thousands of council staff received payments. He will speak from direct experience about:


    

  • How Equal Pay claims are resolved
    • 

  • How payments are calculated and made
    • 

  • What members can expect during the process
    • 

  • A Q&A session so you can ask your questions directly
    • 



This is a valuable opportunity to hear first-hand from someone who has been through an Equal Pay process and received an Equal Pay payment.




What you need to do now (two actions)


✅ 1) Register for the AGM (required to attend)

Register here: https://www.eventbrite.co.uk/e/barnet-unison-annual-general-meeting-2026-hybrid-tickets-1974770786582?aff=oddtdtcreator


 


✅ 2) To request your Equal Pay case form

Email contactus@barnetunison.org.uk


Need help?


If you’re unsure whether this applies to you, or you need support completing the case form, please contact Barnet UNISON and we will help.


Contact the branch at contactus@barnetunison.org.uk


Let’s keep the momentum going. Completing the case form and attending the AGM are two simple actions that strengthen our collective case and help ensure members don’t miss out.


In solidarity,


Barnet UNISON


End.

			

		

		
		


	
		
	

		
		
Barnet UNISON congratulates Andrea Egan on election as UNISON General Secretary
		
		
 
	
		Austerity, News, Solidarity	



	
		

			
		
					

			


Barnet UNISON sends our warm congratulations to Andrea Egan on her election as UNISON’s next General Secretary. (UNISON National)


Andrea will begin her five-year term on 22 January 2026, and we look forward to working with her in the year ahead to defend public services and deliver real improvements for members across local government and beyond. (UNISON National)


As Barnet UNISON, our priorities remain clear: protecting jobs and conditions, winning fair pay, tackling inequality (including equal pay), and standing up for the services our communities rely on. We’ll be engaging with Andrea’s new leadership team as 2026 begins—and we’ll keep members updated on what it means for our campaigning and negotiations in Barnet.


In solidarity,

Barnet UNISON


End. 

			

		

		
		


	
		
	

		
		
500+ Barnet workers take a stand for Equal Pay — and we’re just getting started
		
		
 
	
		Austerity, Equal Pay, Local, National, Schools, Solidarity, TBG Flex, UNISON Campaign, Your Choice Barnet	



	
		

			
		
					

			


Barnet UNISON has now collected over 500 Equal Pay claims from members working for London Borough of Barnet (LBB), The Barnet Group (TBG) and Barnet Education and Learning Skills (BELS).


That’s a major milestone — and it matters for one simple reason: when workers act together, we protect each other and we win change. Every new claim signed is another colleague saying: “I won’t be left behind. I won’t be short-changed. I’m standing up for what’s lawful and fair.”


Helen Davies, Barnet UNISON Branch Chair, said:

“Reaching 500 claims shows the strength of feeling among Barnet workers and the power of members standing together. Equal pay is a legal right — not a bonus and not a ‘nice to have’. This campaign is about fairness, dignity, and making sure people—especially those in undervalued roles—aren’t asked to carry on accepting less than they’re lawfully entitled to. If you haven’t submitted your form yet, please don’t wait: it takes less than 10 minutes, and Barnet UNISON will support you every step of the way.”


A growing campaign — powered by members


The momentum is building because more members are hearing the message, asking questions, and talking to colleagues at work. People are realising this isn’t “someone else’s issue” — it’s about protecting your rights and making sure you don’t miss out on what you may be owed under the law.


This campaign is about equal pay for work of equal value. Across local government and related employers, many roles dominated by women have historically been undervalued, while other roles have been rewarded differently — even where the work is comparable in responsibility, effort, skill, and impact. Equal Pay is not a favour. It’s a legal right.


Others are winning — and we can too


Across England and Wales, workers like us have been organising, submitting claims, and winning improved pay and compensation through equal pay campaigns. That’s not happening by accident — it’s happening because union members are doing exactly what Barnet UNISON members are doing now: getting informed, getting organised, and getting their paperwork in.


We’re building the same kind of strength here in Barnet: member by member, workplace by workplace, school by school.


Don’t miss out — act now


If you haven’t completed your case forms yet, this is your moment.


Please don’t lose out. Completing the forms takes less than 10 minutes, and it could make a real difference. Barnet UNISON can support you through the process — and we can also visit workplaces and schools to help members sign up and talk colleagues through it.


✅ To get support, just email: contactus@barnetunison.org.uk


Let’s keep building this campaign — and make sure nobody is left behind.


Complete your forms. Encourage a colleague. Protect your lawful rights.


End.

			

		

		
		


	

			  

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