Barnet Parking Service in-house option rejected in consultant’s report.

“It is a well-accepted industry fact that without careful management, the CEO workforce in any Borough, whether in-house or outsourced, will not always be as productive as desired with a corresponding impact on the issuing of Penalty Charge Notices (PCNs).” Oaklawn Consulting Limited report to Barnet Council, Environment Committee, 11 January, 2018). http://bit.ly/2mi1Z3R

This is the outrageous statement made by the latest in a long line of outsourcing consultancy companies that have earned literally millions of Barnet tax-payers’ money over the last decade as a result of the Council’s ideological obsession with outsourcing services.

Barnet UNISON campaigned vociferously to oppose the outsourcing of the Parking Service. We argued that a well-run in-house service was more than able to deliver a quality service and it had done previously until the agenda changed and outsourcing became the only game in town. Good operational managers were not appreciated and the Council became reliant on interim consultants who presided over the demise of in- house services.

The Parking Service, once a well-run service, suffered as a result of a series of poor managers and became a soft target for the outsourcing ideologues in Barnet.

However, the Parking Service in its final year, still believed that it could turn itself around and I was informed back then that they managed almost 165k PCNs (Penalty Charge Notices) which is quite incredible considering the last three months of that period morale was at rock bottom after they learnt the hard work was for nothing.

This completely demolishes the comment made by the consultant and it is an insult to local authority managers who demonstrated they knew how to run Parking Services.

Barnet UNISON has had to trawl through hundreds of pro-outsourcing reports over the last decade all trotting out the same mantra. We had hoped that the obsession with outsourcing was wavering but this report demonstrates that is not the case.

NSL took over the Parking Service in May 2012, yet there has been no evidence provided that they have been able to secure the same level of PCNs in the last five years.

Waste of money

In light of the cuts to funding it seems incomprehensible that the Council should commission a report on the merits of an in-house bid when senior officers have already begun the procurement process.

What was the purpose of the consultant’s report?

If the report was commissioned for genuine reasons then surely that means the procurement could have been undermined if it recommended a return of the Parking service in-house?

If that is the case then why begin procurement?

Why waste money on procurement?

If you want to know what is going to be discussed you can view the reports on Parking Service here

http://barnet.moderngov.co.uk/documents/s44235/Parking%20Enforcement%20Contract%20Re-commissioning.pdf

#BringParkingBackInHouse

 

Staring into the face of Armageddon

On 16 December 2014 Barnet Council voted for the second wave of mass outsourcing which if implemented would result on the Council workforce reduce to less than 300 staff.

At the same time Northampton County Council announced that they would do the same.

Our branch had by this time been fighting Barnet Councils mass outsourcing ideology for over six years.

Our branch was exhausted, our reps who fought in the first wave of outsourcing simply had enough.

Our branch took a decision that we would try to rally our members build more reps and give it a go.

What was there to lose?

2015 was a critical moment in our history.

The Council came for the trade union facility time, they wanted to reduce it to zero.

Then the outsourcing projects began to gather pace.

We made a simple decision to organise and fightback.

Barnet Unison Picket lines in July 2015.

Two things happened that happened that shaped our future.

Jeremy Corbyn turned up at our picket line outside NLBP, after this Jeremy never looked back and later became the Leader of the Labour Party.

Lastly, Mill Hill depot workers joined UNISON en masse.

It was a proud moment watching workers refuse to cross our picket line and sign up to join UNISON.

The rest as they say is history, more strikes, protests followed.

In May 2017, Street Scene the last service at risk of outsourcing was kept in-house.

Back in December 2014 we were facing an impossible fight, but after much hard work our members and services are still in-house.

As Bob Crow used to say

“If you fight you won’t always win. But if you don’t fight you will always lose.”

2018 promises to be another test for our members and our union, whatever happens I know we have the team, the members to take on whatever is coming our way.

Solidarity greeting to all of our Barnet UNISON members and a Happy New Year.

 

 

 

 

 

 

 

UPDATE: Barnet Council Gritting Service

First things first, the Gritting service is provided directly by Barnet Council.

It has not been outsourced.

However there have been changes to the Gritting service since Re (Capita) were given a contract that included the Highways Services.

If you go to Barnet Council Winter maintenance web page you will see the contact details for Re, view here https://www.barnet.gov.uk/citizen-home/parking-roads-and-pavements/Roads-and-Pavements/Winter-Maintenance.html

The implications of trying to run services with multiple partners, each of whom will have their own agendas, was probably not discussed thoroughly by those councillors who rubber stamped the outsourcing of key environmental services to Capita.

I know it wasn’t discussed because I attended every single council committee meeting for years, desperate to see some semblance of scrutiny. What I witnessed, was no scrutiny of claims in favour of outsourcing made by senior council officers, long since gone from the Council.

No accountability.

Back to the Gritting service.

The Gritting service prior to privatisation made their own decision as to when they went out to grit roads, now they have to be instructed by Re (Capita).

It is really important to note that fact.

What happened on Sunday 10 December 2017?

I am writing this post in defence of our members who carry out this service.

There has been a great deal of anger from Barnet residents about the lack of gritting that led to the chaos on the streets of Barnet.

I just want to make it clear if my members in the Gritting service had been asked to go out, they would have gone out.

The question that must be asked is why were they were not asked.

I have asked and I am still waiting…….

Harrow depot

Many residents are blissfully unaware that Barnet Council sold Mill Hill depot (in the exact centre of the borough) without securing a suitable location for a new depot. This has resulted in services being scatted over a number fo sites. In the case of the Gritting service, it was moved to Harrow. This means they have to drive from Harrow and drive into Barnet to begin the routes, then drive back to Harrow to pick up more grit.

The workforce can’t believe councillors could make such a decision and neither can Barnet UNISON.

FOR IMMEDIATE RELEASE: Barnet UNISON issues warning to members about the Pension Service provided by Capita.

Barnet UNISON Press Release: Friday 1 December 2017

“The final straw for me was when I was sent copies of letters issued on London Borough of Hounslow letterheads with London Borough of Hounslow email contact details to our members by Capita Pension Service in response to their own Barnet Pensions queries. Barnet UNISON has been monitoring an ongoing catalogue of serious errors made by the Capita Pensions Service operating out of Darlington. Not only am I unhappy with Capita, but also with the Council, which agreed this outsourcing model. This fragmented model, where you have two pay roll departments running out of Belfast and Carlisle and Pensions running out of Darlington was agreed by senior Barnet Council Officers in 2012. They have long gone and left us with a service in which we have no confidence. Our Pension, is our members’ single biggest financial saving for their future. It is also their deferred earnings. The Pension service our members’ are having to endure is unacceptable. My concern is that there is an “Emperor’s New Clothes” culture in our Council. No criticism is tolerated, well Barnet UNISON will not stay silent the service needs to be brought back in-house.”  John Burgess Barnet UNISON Branch Secretary 


 

We advise all Barnet UNISON members who are in the

Local Government Pensions Scheme

to read this Press release and take up our offer below.

 


1.  Please find a brief explanation of the serious issues we have found over the past two years

  • 2015 Annual Benefit Statements not sent to all by statutory deadline
  • 2016 Annual Benefit Statements not sent to all by statutory deadline
  • 2015 Annual Benefit Statements not all correct – CARE benefit incorrectly based on taxable pay rather than pensionable pay
  • 2016 Annual Benefit Statements not all correct – CARE benefit incorrectly based on taxable pay rather than pensionable pay
  • 2017 Annual Benefit Statements not all accurate – missing previous LGPS membership, more than one statement, CARE benefit based on part pensionable pay
  • Barnet Pension communicated on another local authority’s letterhead showing two different e-mail addresses for communication with them
  • Insufficient details provided for pension calculations to check accuracy

2. What HAS Barnet UNISON done so far?

  • Raised issues at meetings with Chief Executive in December 2016, January 2017 and September 2017
  • Asked LBB to inform breaches to the Pensions Regulator
  • Issues raised at Local Pension Board meetings
  • Issues raised at regular monthly meetings with Council officers and Capita Pensions staff.

3. What YOU can do

End.

Notes to Editors.

Contact details: John Burgess Barnet UNISON on or 020 8359 2088 or email: john.burgess@barnetunison.org.uk

Background:

Below are a few links of the post transfer consultations with Capita which resulted in wholesale cuts to the local workforce.

1. The Pensions Regulator fines Barnet Council for failing to submit pension documentation

https://www.employeebenefits.co.uk/issues/july-online-2017/pensions-regulator-fines-barnet-council-failing-submit-pension-documentation/

2. Capita consultation on proposed sacking of Barnet Council Pension workforce as jobs move to Darlington (2013).

https://www.barnetunison.me.uk/wp/wp-content/uploads/Pensions%20consultation%20document%20final%20v1%20071013.pdf

3. Barnet UNISON Press Release: “From hard working families to ‘scroungers’ – Capita redundancies

https://www.barnetunison.me.uk/wp/2013/10/06/barnet-unison-press-release-from-hard-working-families-to-scroungers-capita-redundancies/

4. THE EMPEROR’S NEW CLOTHES

“But he hasn’t got anything on,” a little child said.

“Did you ever hear such innocent prattle?” said its father. And one person whispered to another what the child had said, “He hasn’t anything on. A child says he hasn’t anything on.”

“But he hasn’t got anything on!” the whole town cried out at last.

http://www.andersen.sdu.dk/vaerk/hersholt/TheEmperorsNewClothes_e.html

 

URGENT: More School grading ballots: VOTE YES

Barnet UNISON has just been informed that Barnet Council has sent another batch of grading ballot letters  to all community schools.

The next roles going forward for a Grading Appeal are as follows:

  • Teaching  Assistant  3 Mainstream
  • Teaching Assistant  3 Special
  • Teaching Assistant  4
  • Teaching Assistant 4 Special
  • Learning Mentor
  • Breakfast /After school Club  level 3

We need everyone to vote YES in order that Barnet UNISON can submit the Appeal.

If you have not had your ballot letter, please contact Barnet Council by email at unified.reward@barnet.gov.uk or post to The Unified Reward Team, London Borough of Barnet, North London Business Park, Oakleigh Road South, London, N11 1NP.

Closing date Friday 15 December 2017. 

 

John McDonnell sends message of hope and solidarity

BREAKING NEWS: Shadow Chancellor sends message of hope and solidarity to Barnet UNISON and grassroots Labour Party members.

“I fully support the Barnet UNISON policy statement For A Better, Fairer, Democratically Accountable Barnet. The branch has mounted an inspirational decade long battle with a right wing ideological driven Tory Council determined to outsource all of its services. I send solidarity message to the branch and to Barnet Labour members who together will deliver a Labour Council to implement this policy statement. ” John McDonnell Shadow Chancellor

“I’m absolutely delighted that in his busy schedule John McDonnell has the time to send a message of Hope & Solidarity to Barnet UNISON members and grassroots Labour Party members who against the odds have delivered three marginal seats in Barnet. Our policy statement is a signal of intent to begin to address the damage done to our public services and the staff made redundant. Outsourcing has delivered in Barnet, but not in the way it was spun by consultants who grew rich on the millions paid by Barnet residents in the name of austerity. Hope for the many is within our grasp, austerity lite policies are not welcome here.”
John Burgess, Barnet UNISON Branch Secretary

For A Better, Fairer, Democratically Accountable Barnet.

For A Better, Fairer, Democratically Accountable Barnet.

1. AGENCY STAFF/CONSULTANTS
End the Council’s over reliance on agency staff and consultants, replacing these with Council employees.
Review Unified Reward and consider returning to GLPC.
CARE

Adopt UNISON ethical care charter.
(https://www.unison.org.uk/content/uploads/2013/11/On-line-Catalogue220142.pdf)

2. COLINDALE MOVE

Address and alleviate the problems caused by the forthcoming relocation of Barnet Council and Partner organisation staff to the new Colindale Office building.

3. HEALTH & SAFETY

Bring all the Council’s Health & Safety responsibilities back in to in-house control and monitoring.
Review Health & Safety arrangements in the Borough.

4. HOUSING

TBG Flex employees to be employed on Local Government T&C’s, Pay with access to Local Government Pension Scheme.
The Barnet Group to be brought back in-house.
End short term 2 & 5 year tenancies and reintroduce secure life time tenancies for all tenants.
End or limit Right to Buy and the subletting of Right to Buy properties
Increase Council home building.
Widen the availability of social housing within the Borough.
Resource the monitoring of housing where necessary to ensure it is fit for habitation.

5. LIBRARIES

Restore the pre-April 2017 level of staffed opening hours, with sufficient Library workers (in numbers, qualifications and experience) and resources.
Review the use of lost Library space with a view to returning to Library use.
Bring the Partnership Libraries back in-house.
Work with all stakeholders in the Library Service to produce a strategy that will maintain and improve the quality and accessibility of Barnet Libraries.

6. OUTSOURCING

No more Council services to be outsourced.
Work towards bringing services already outsourced back in-house including NSL.
Review Capita and other contracts with the aim of bring services back in-house.
Ensure that while outsourcing contracts are running they are properly overseen and these services are provided to the contracted level without incurring further cost to the Council.

7. PAY

Support the Trade Union (UNISON, GMB, Unite) NJC PAY CLAIM 2018 – 2019
Ensure that Council, partner organisation and contractor employees are paid at least the London Living Wage.
End Performance Related Pay.

8. SCHOOLS

52 week contracts for TAs and other support workers.
Oppose the establishment of academies.

9. STREET SCENE

Instigate a search within the Borough for a site (or sites?) for a depot (depots?) suitable for all Street Scene’s long-term needs?
Commit to the retention of Street Scene services in-house.
No more Council services to be outsourced.
Work towards bringing services already outsourced back in-house including NSL.
Review Capita and other contracts with the aim of bring services back in-house.
Ensure that while outsourcing contracts are running they are properly overseen and these services are provided to the contracted level without incurring further cost to the Council.

End.

Capita Re: What is EG Works Manager?

Dear Barnet UNISON Capita Re members

We have had a growing number of worrying reports about EG Works Manager.

We understand it is a new programme designed to monitor everything that you do.

It sounds very much like what was known back in the mists of time as a “Time and Motion” survey.

A ‘Time and Motion’ survey woul

 

d involve an employees following a worker around the workplace all day, recording everything, and I mean everything, including when they went to the toilet.

Barnet Unison understand that staff are going on training in order they are able to use it as early as December 2017.

A question for Barnet UNISON members working for Re

“What do you think about EG Works Manager?”

…………………………………………………………………..

If you have any concerns, please do not hesitate to contact the Barnet UNISON office in confidence.

TAXI 4 Housing For Islington

Taxi for ALMOs?

Councillor James Murray, executive member for housing, Islington Council, said:
“The decision about housing management in Islington has been finely-balanced. We have decided that bringing HFI in-house will allow us to invest as much as possible in new council housing, whilst protecting our tenants and existing stock from changes the government might make.

“It is vital that we continue to give our tenants and leaseholders the best possible service from our committed staff who currently work for HFI.

“We will also use this opportunity to expand tenant and leaseholder involvement in housing management and we will be consulting next month on how this should be done.”

 

The decision follows a three-month consultation with tenants and leaseholders this summer – with thousands of residents responding to a questionnaire survey and taking part in discussion groups run by an Independent Tenants Advisor.

The council’s consultation heard a wide variety of residents’ views on what they want for the future of their housing services. Common themes emerging were the need for new housing, more council accountability and a bigger say in the issues that affect all residents – including tackling poverty, anti-social behaviour and saving money.

If confirmed, the decision means the council will negotiate an early termination (April 2012) of the housing management agreement with Homes for Islington which currently runs until 2014.

The arrangements are expected to save the council £1.7m a year.

Between November 2011 and March 2012 the council will carefully prepare for the changeover to minimise disruption to services and maintain the high quality of services residents have come to expect from HFI.

Street Scene workers update restructures

in-house

Barnet UNISON submitted this report to General Functions Committee on 8 November 2017

Click link here to view 2017.11.08 GFCommitteeBarnet UNISON response. docx

John Burgess spoke against the cuts to Barnet Councillors at General Functions Committee 8 November 2017. To view his speech click here https://youtu.be/-aUnR6SBC7Y

As a result of the Council agreeing to go ahead with the three restructures in Street Scene, there is a need to ensure that our members are fully supported whatever the outcome.

It is important that members understand that they have the right to representation in their one to one meetings.

If you need support/advice please contact the Barnet UNISON office on 0208 359 2088 or email contactus@barnetunison.org.uk

Or contact the Barnet UNISON reps on site at Oakleigh or Harrow Depots.

Update: Street Scene restructures 8 November 2017

Dear Street Scene Unison member

On Wednesday 8th November, 2017 7.00 pm the General Functions Committee will meet to discuss a number of restructures.

You can view the report submitted to councillors here.

http://barnet.moderngov.co.uk/ieListDocuments.aspx?CId=174&MId=9284

For many staff this is a difficult time it is important that you speak with Unison in order we can offer advice and or assistance.

If you need any support and/or representation please contact the Barnet Unison office on 0208 359 2088 or email contactus@barnetunison.org.uk

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