Holiday Pay Update: Talks Paused Until Barnet Council Provides Key Information

Talks with the London Borough of Barnet (LBB) on holiday pay have currently paused because UNISON is still waiting for the Council to provide some basic information about how it is working out holiday pay for staff who regularly work overtime.

This matters because holiday pay is not just a routine payroll issue — it affects real money in members’ pockets. UNISON is determined to get this right. We do not want to sign off any arrangement and later discover it does not meet the legal requirements. That would risk further underpayments and create unnecessary disputes that we are trying to avoid.

We have told LBB that as soon as the Council provides the information, we will share it promptly with UNISON’s legal advisers so we can confirm whether the approach is lawful and properly covers all Barnet workers who work overtime — including staff in community schools.

If the approach is confirmed as lawful, we will move straight on to negotiating back pay. UNISON’s starting position is that this issue should have been addressed years ago, and we will be pressing for back pay to go back as far as possible.

When LBB reaches a final offer, we will share the details with members and consult on whether you want to accept the compensation payment. The final outcome will depend on your feedback once you can see what the payment looks like. Please keep an eye out for further updates

PRESS RELEASE: Barnet UNISON demands fair pay for outsourced cleaners: end delayed wages and implement London Living Wage from announcement date

Barnet UNISON demands fair pay for outsourced cleaners: end delayed wages and implement London Living Wage from announcement date

Barnet UNISON is calling on the London Borough of Barnet (LBB) and its contractor Norse to end unfair pay practices affecting outsourced cleaners — including delayed wage payments and the six-month delay many contractors apply before implementing the new London Living Wage (LLW) rate.

The union’s call follows testimony from a cleaner working on a Council contract who described the daily reality of trying to raise a family in London on the LLW during the cost-of-living crisis.

“Food is so expensive now. Sometimes it’s hard to buy even basic food — and it’s even harder when you have children… On top of that I have to find money for gas and electricity… Sometimes I have to borrow money from family.”

The cleaner also highlighted what Barnet UNISON describes as a stark two-tier system, where outsourced workers are treated differently from colleagues employed directly by the Council:

“It’s unfair that my employer holds onto my pay for another 12 days before they pay me. I’m working alongside council workers who get their pay at the end of the month… Why are we treated differently?”

Concern over Norse Group pay schedule

Barnet UNISON has written to the Chief Executive of the Norse Group, a local authority trading company owned by Norfolk County Council, which holds the contract to provide cleaning services for Barnet Council.

Norse Group states publicly that it aims to “improve people’s lives”, deliver “ethical profit for the public sector”, and “invest in our people” through recruitment, training, and retention.

However, Barnet UNISON says the pay arrangements for cleaners on the Barnet contract do not reflect those values. Based on Norse’s published four-weekly pay schedule, cleaners can be paid 10–12 days after the end of the pay period — meaning many are already well into the next working period before receiving wages they have already earned.

In its letter to Norse Group’s Chief Executive, Barnet UNISON urged an urgent intervention to end the practice and move to prompt pay dates.

London Living Wage should be paid when it is announced

Barnet UNISON is also calling for a procurement change at LBB: a requirement that the LLW uplift is implemented from the date it is announced, rather than being delayed until 1 April. The LLW is typically announced in October, leaving workers waiting roughly six months for pay increases designed to help them meet living costs.

As the cleaner put it:

“Prices don’t wait six months. Rent doesn’t wait. Food doesn’t wait. Gas and electricity don’t wait. If the London Living Wage is the rate people need to live on, then it should be paid from the moment it’s announced.”

Barnet UNISON’s demands

Barnet UNISON is calling for:

  1. An end to delayed wage payments on outsourced contracts — wages should be paid promptly at the end of the pay period (or as close as reasonably possible), not held back for over a week.
  2. A contractual clause in all future outsourced contracts requiring the new London Living Wage rate to be implemented from the announcement date, not months later.
  3. Clear contract monitoring and enforcement, so contractors that want to win or retain LBB work must meet basic fair work standards.

Statement from Barnet UNISON Branch Chair

Helen Davies Branch Chair of Barnet UNISON, said:

“Our cleaners keep Barnet’s buildings safe, clean and working — yet many are among the lowest paid workers connected to Council services. In a cost-of-living crisis, it is simply unacceptable for any contractor to delay paying people what they have already earned, or to delay implementing the London Living Wage uplift for months after it is announced.

Barnet UNISON is proud to stand with our outsourced members. We are calling on Norse Group and Barnet Council to act now: end delayed pay practices, implement the LLW from the announcement date, and ensure every contract reflects fair treatment and dignity at work.”

Notes to editors

  • Barnet UNISON is the recognised trade union representing Barnet Council staff and many outsourced workers delivering Council services.
  • The worker quoted is anonymous to protect their identity.
  • Norse Group is a local authority trading company owned by Norfolk County Council and operates through partnerships and joint ventures with councils.

Media contact:
Barnet UNISON
contactus@barnetunison.org.uk

ENDS

 

 

A London Cleaner’s Reality on Barnet Councils outsourced cleaning contract : Working Hard, Still Struggling

I’m a cleaner on a Council contract. I’m proud of the work I do — it matters. But I want people to understand what it’s really like trying to live and raise a family in London on the London Living Wage.

When people talk about the cost-of-living crisis, it can sound like something on the news. For me, it’s everyday life.

Food is so expensive now. Sometimes it’s hard to buy even basic food. And it’s even harder when you have children — they’re hungry all the time, and you can’t just tell them to wait. You do everything you can to make it work, but it never feels like enough.

Then there are clothes. Children grow so fast and they still need what everyone else needs: shoes that fit, warm coats, school things. On top of that I have to find money for gas and electricity. Those bills don’t stop. They don’t care what you earn.

Sometimes I have to borrow money from family. That’s not easy. It’s embarrassing and it’s painful, because you want to stand on your own feet. But when everything costs more and your wages stay the same, you end up with no choice.

What makes it even harder is the way we’re treated at work compared to other people around us.

It’s unfair that my employer holds onto my pay for another 12 days before they pay me. I’m working alongside council workers who get their pay at the end of the month. They don’t have to wait for the wages they’ve earned. Why are we treated differently?

We’re doing our jobs. We’re turning up. We’re keeping places clean, safe and working properly. But we are the lowest paid staff — and everything is made that much harder for us.

We only get the London Living Wage. We don’t get sick pay. That means if I’m ill, or if something happens, it’s not just a health worry — it becomes a money worry too. You start thinking, “If I can’t work, how will I pay bills? How will I buy food?” That’s not how anyone should have to live.

And another thing that doesn’t feel right is the delay in getting the London Living Wage increase. The new rate is announced in October, but a lot of employers don’t bring it in until 1 April. That’s about six months of waiting.

But prices don’t wait six months. Rent doesn’t wait. Food doesn’t wait. Gas and electricity don’t wait. If the London Living Wage is the rate people need to live on, then it should be paid from the moment it’s announced — not half a year later.

London is an expensive city. I work hard. I’m not asking for special treatment. I just want fairness — and to be treated like my council worker colleagues. I want to be paid on time. I want proper sick pay. And I want the London Living Wage paid when it’s announced, because that’s when families like mine actually need it.

That’s why I support Barnet UNISON’s campaign to make sure Council contracts include a clause so the new London Living Wage rate is applied from the announcement date — not months later. Because people like me shouldn’t have to struggle this much just to get by.

 

End.

 

FOR IMMEDIATE RELEASE 27 January 2026 Your Choice Barnet care workers demand fair pay, fair terms and access to LGPS — “time to end this injustice”

FOR IMMEDIATE RELEASE
27 January 2026

Your Choice Barnet care workers demand fair pay, fair terms and access to LGPS — “time to end this injustice”

Barnet UNISON has submitted a formal Pay and Terms & Conditions claim to The Barnet Group (TBG) on behalf of workers delivering adult social care through Your Choice Barnet, including staff on YCB contracts and “TBG Flex” contracts.

The union says the claim is aimed at ending a long-running “two-tier workforce”, where care and support workers delivering publicly commissioned services are not on council terms and conditions and do not have access to the Local Government Pension Scheme (LGPS).


What Your Choice Barnet workers are demanding (from 1 April 2026)

The claim, submitted for the 2026/27 period, includes:

PAY

An increase of £3,000 or 10% (whichever is greater) across pay points/rates

A £15 per hour minimum rate for all staff

Applied consistently to overtime, sleep-ins/unsocial hours payments, enhancements, allowances and other pay-related payments, with no detrimental changes to existing arrangements

TERMS & CONDITIONS

A two-hour reduction in the standard working week with no loss of pay, implemented in a way that protects service users and staffing levels Harmonisation to a standard 36 hour contract

One additional day of annual leave

ENDING THE TWO-TIER WORKFORCE

A commitment to move Your Choice Barnet staff onto equivalent core terms and conditions to Barnet Council/NJC standards

A single, transparent pay structure with clear progression, equality-proofed arrangements, covering all staff including those on TBG Flex contracts

PENSIONS

Access to the LGPS, including a route-map meeting with stakeholders (TBG, Barnet Pension Fund/LBB as administering authority, and UNISON), and no detriment to staff

Barnet UNISON has requested a formal negotiation meeting and has given management four weeks to respond.


“Care workers are being exploited in one of the most expensive cities in the world”

Helen Davies, Barnet UNISON Branch Chair and UNISON SGE representative, said:

“Your Choice Barnet staff provide vital care and support to vulnerable adults, yet many are treated as second-class compared to council employees delivering public services. Keeping care workers outside council terms and conditions and excluding them from the Local Government Pension Scheme is unfair — and it amounts to exploitation of a predominantly low-paid workforce.

“This is London, one of the most expensive cities in the world. People who deliver life-changing care should not be forced to do so on worse terms and without a proper public service pension.

“It’s time to end this injustice. Barnet UNISON’s claim is straightforward: fair pay, fair conditions, and access to LGPS for the care workers who keep services going every day. We are calling on The Barnet Group to negotiate seriously and reach a fair settlement.”

Notes to editors

  • Your Choice Barnet delivers adult social care services on behalf of the London Borough of Barnet and is part of The Barnet Group.
  • Barnet UNISON represents care and support staff across Barnet, including staff employed by The Barnet Group and its subsidiaries.
  • The claim applies to Your Choice Barnet staff, including those on TBG contracts and “TBG Flex” contracts.

Contact

For more information, interviews, or to support the campaign:
Barnet UNISONcontactus@barnetunison.org.uk

End. 

2026.01.07 leaflet (YCB)

Your Choice Barnet (Adult Social Care): UNISON pay & terms claim being submitted next week

Barnet UNISON is preparing to submit a collective Pay & Terms and Conditions claim for the Your Choice Barnet (Adult Social Care) workforce for 2026/27.

Important: as of today, Wednesday 21 January, the claim has not been submitted.
We are giving members advance notice now so everyone understands the timetable and what happens next.

What’s happening and when

  • Next step: Barnet UNISON will submit the claim to management next Tuesday, 26 January, in line with the scheduled JNCC meeting.
  • After the JNCC: We will share the full details of the claim with members and publish an update on management’s response and next steps.

Why UNISON is doing this

  • Members across Your Choice Barnet have been clear that we need a serious, collective push on pay, terms and conditions and fair treatment for staff delivering adult social care on behalf of Barnet Council. UNISON is acting on that instruction by bringing forward a formal claim for 2026/27.
  • This is also about protecting the service: fair pay and decent conditions are essential for recruitment and retention, continuity of care and the quality of support for service users.

What you can expect from UNISON

  • A clear members’ briefing after the JNCC meeting on 26 January
  • A summary of management’s response and what it means for staff
  • Next-step plans, including how members can support the claim and strengthen our negotiating position

What you can do now

  • Make sure your contact details are up to date so you receive the members’ briefing.
  • Talk to your colleagues and encourage them to join UNISON — the stronger our membership, the stronger our leverage.

We’ll publish the claim details and a members’ update immediately after the JNCC meeting on Tuesday 26 January.

End.

Barnet UNISON congratulates Andrea Egan on election as UNISON General Secretary

Barnet UNISON sends our warm congratulations to Andrea Egan on her election as UNISON’s next General Secretary. (UNISON National)

Andrea will begin her five-year term on 22 January 2026, and we look forward to working with her in the year ahead to defend public services and deliver real improvements for members across local government and beyond. (UNISON National)

As Barnet UNISON, our priorities remain clear: protecting jobs and conditions, winning fair pay, tackling inequality (including equal pay), and standing up for the services our communities rely on. We’ll be engaging with Andrea’s new leadership team as 2026 begins—and we’ll keep members updated on what it means for our campaigning and negotiations in Barnet.

In solidarity,
Barnet UNISON

End.

Holiday Pay Compensation Negotiations with Barnet Council – Barnet UNISON Fights for Every Penny

Barnet UNISON is currently in negotiations with the London Borough of Barnet over compensation for underpaid holiday pay for workers who regularly work overtime.

In the middle of a cost of living crisis, when our members are struggling with rent, mortgages, food, fuel and rising debt, it is simply not acceptable that money which should have been in workers’ pay has not been paid. Our job as your union is clear:
👉 Get as much money into our members’ pockets as possible, as fairly and as quickly as we can.

We have another negotiation meeting with the employer on Monday 15 December 2025 and our aim is to secure a compensation offer that we can put to members early in the New Year.


What is the issue about?

For years, depot workers and other council staff have:

  • Worked regular, predictable overtime, and
  • Taken annual leave, during which their holiday pay did not reflect the overtime they usually earn.

The law – backed up by court decisions – says that when you are on holiday, you should not be financially penalised for taking that leave. Where overtime is regular, it should form part of your “normal pay” for at least part of your annual leave.

Barnet Council only started making an extra holiday-related payment on overtime from 1 April 2025. That leaves a period where many staff who worked regular overtime were very likely underpaid while on holiday.

Because of strict time limits in the legal system, we are not pursuing this through the Employment Tribunal. Instead, Barnet UNISON is:

🔹 Pursuing a collective compensation deal with Barnet Council for all affected workers.

This is not a “nice to have” – it is money our members should have had at a time when every pound really matters.


Why this matters now – hardship and the cost of living crisis

We are hearing, day in, day out, from members who are:

  • Skipping meals or relying on foodbanks
  • Struggling with rent and mortgage payments
  • Cutting back on heating
  • Juggling multiple jobs and overtime just to stay afloat

Many of the workers affected by this issue are low paid depot workers and other frontline staff who have kept services running through austerity, the pandemic and the current financial crisis facing the Council.

For years they have worked overtime, often at short notice and under pressure, and then lost out on pay when they took their annual leave. That is not just a legal issue – it is a fairness and dignity issue.

Barnet UNISON is absolutely clear:

We will not allow this to be swept under the carpet or reduced to a token gesture.
We are fighting for real money, for real people, facing real hardship.


What are we trying to secure?

Our objectives are:

  1. A fair compensation package for all affected workers who have regularly worked overtime and were underpaid while on annual leave.
  2. A deal that recognises the higher impact on low paid workers, especially depot staff and other frontline roles.
  3. A clear, lawful and transparent system going forward so that:
    • Holiday pay properly reflects regular overtime; and
    • This situation cannot happen again.

We are not interested in a token, one-size-fits-all gesture that barely touches what’s been lost. Any offer will be:

  • Modelled and tested against what members could reasonably have expected to receive, and
  • Consulted on with members before UNISON takes a position.

What happens next?

  • 15 December 2025 – Barnet UNISON meets with Barnet Council alongside the other unions. We will push to agree:
    • Terms of Reference
    • Information disclosure
    • A negotiation timetable
  • Early 2026 – Our goal is to secure a compensation proposal to take to members early in the New Year.
  • Any proposal will be:
    • Explained clearly
    • Subject to consultation
    • And, if appropriate, a ballot of affected members.

If the Council drags its feet or presents an offer that is clearly unfair, Barnet UNISON will consult members on next steps, including the possibility of industrial action.


Solidarity statement from Helen Davies, Branch Chair, Barnet UNISON

“Our members are living through a brutal cost of living crisis.

The very people who keep this borough going – depot workers, street scene staff, care workers, those working long hours on overtime – have been short-changed on their holiday pay for years.

Barnet UNISON is absolutely determined to get every penny we can back into our members’ pockets. This is not abstract negotiation – it’s about heating, food, rent, debt and dignity.

We will go into the meeting on 15 December with a clear message: our members cannot afford more delay, and they will not accept a token gesture.

We are asking all our members to stand together in solidarity. When we fight together, we win together.” – Helen Davies, Branch Chair, Barnet UNISON


If you are a Barnet Council worker who regularly works overtime and you’re not currently a UNISON member, now is the time to join.

📩 If you have questions about whether you may be affected by this issue, please contact the Barnet UNISON office.

End.

What grade am I on – and how does it link to National Pay?

*Above are Barnet Council Grades as from 1 April 2025*

Barnet UNISON published the London Borough of Barnet pay and grading structure from 1 April 2025 (Grades A–M and senior grades 8–1, showing the minimum and maximum salary for each grade).

But we know a lot of members still ask:

  • What grade am I actually on?
  • What does “minimum” and “maximum” mean?
  • How do I move up within my grade (and when do I move up a grade)?
  • How does this connect to the National Pay Award?

How the grades work (in plain English)

1) Your grade is attached to your post (job), not to you as a person.
Barnet uses a job evaluation scheme to decide which grade a post sits in. The grade has a pay range (a minimum entry point and a maximum “fully competent” point). (barnet.moderngov.co.uk)

2) Movement within a grade is progression up the pay range.
Progression takes you from the lower end towards the top of your grade. Barnet’s Pay Policy has described progression within grades A–M as linked to performance levels until you reach the top of the grade. (barnet.moderngov.co.uk)

3) Moving up a grade usually means changing the job, not “time served”.
In most cases, the way you move to a higher grade is by getting a higher-graded post (promotion/restructure), or by a formal job evaluation/re-grading process if the job has genuinely changed.

4) National Pay affects your salary even though Barnet has local grades.
Local government unions negotiate a National Pay Award, and Barnet then applies the uplift to the local pay structure—this is why you’ll see Barnet UNISON publishing updated grades “including the National Pay increase”, often with backdating to 1 April. (barnetunison.me.uk)

How to find your grade quickly

Most members can find it on one (or more) of these:

  • your contract / statement of particulars
  • your job description or advert for the role
  • your payslip / HR portal (where it lists grade or salary details)
  • by asking your manager/HR (and if you hit problems, contact the union)

Book a Barnet UNISON Grade Briefing for your workplace

Barnet UNISON can organise a short “Grade Briefing” for your team in a school, depot, office or servicein person or online.

In the session we can cover:

  • how Barnet’s grades A–M and 8–1 work (min/max pay)
  • how progression works within a grade (and what to do if it isn’t happening fairly) (barnet.moderngov.co.uk)
  • how the National Pay Award feeds into Barnet grades and backpay (barnetunison.me.uk)
  • what to do if you think your grade is wrong (re-grading/job evaluation routes)
  • Q&A on payslips, overtime rates, part-time/term-time issues (where relevant)

To book a briefing, email contactus@barnetunison.org.uk or call 020 8359 2088 with:

  • workplace/service (e.g. school, depot)
  • preferred format (in-person/online)
  • a couple of suggested dates/times
  • approximate numbers attending

Barnet UNISON contact details: Room 1.9, 2 Bristol Avenue, Colindale, London NW9 4EW.

End.

 

 

 

 

Back dated pay delivered for our members –

Barnet UNISON has secured confirmation from London Borough of Barnet (LBB) that agency workers in Street Scene services are due to receive their backdated National Pay Award money in their payslip at the end of November 2025.

LBB paid the backdated award to directly employed staff in the August payroll, but concerns were raised with us that agency workers had not yet received the back pay they were owed. Barnet UNISON immediately contacted the Council, and we have now received clear confirmation from LBB that the backdated payment should be made to agency workers in the end-of-November 2025 payslip.

This is about fairness — and it’s about putting money where it belongs: in workers’ pockets. In a cost-of-living crisis, every pound matters, and Barnet UNISON will keep pushing to make sure nobody is left behind because of their employment status.

Helen Davies, Barnet UNISON Branch Chair, said:

“This is really welcome news for agency workers in Street Scene services. Barnet UNISON acted quickly, raised the issue directly with LBB, and we’ve now secured confirmation that the backdated pay should be in the payslip at the end of November 2025. At a time when bills are still rising and our members are feeling the strain, we will keep working relentlessly — year in, year out — to put more money back into members’ pockets and make sure people get what they’re owed.”

If you’re an agency worker in Street Scene and your payslip at the end of November 2025 doesn’t reflect the backdated pay, contact Barnet UNISON straight away so we can escalate it.

End.

 

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