Useful discussion on Newcastle success story

Today some Barnet staff had the chance to speak to Hilary Wainwright ( author of ‘Public Service Reform – But not as you know it’ a real story about how Back Office services in Newcastle fought off a bid (with the support of Dexter Whitfield) from BT to run their improved City Services. Dexter who is supporting the trade unions here in Barnet helped along with Hilary to answer questions from staff on what happened.

Our branch along with some of our trade union colleagues will be arranging a visit to Newcastle shortly. We have extended an invitation to our Chief Executive and members of his senior management team.

We hope to meet the Newcastle Chief Executive and the senior management team to listen to their approach to trade union/staff and resident engagement.